Refund policy

At cockroachjantapartyy.shop. we aim to give you the best shopping experience. Please read our simple policy below:

Returns & Exchanges

• Accepted within 5 days of delivery.

• Item must be unused, in original packaging, and purchased from our website.

• To start a return/exchange, email us at Harisavani999@gmail.com  with your order number.

• Unboxing video is mandatory for any damage/defect claims.

• For exchange, place a new order and we’ll authorize the return of your previous item.

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Refunds

• Refunds only if the product is defective, damaged, or not working.

• Processed within 3–5 business days after we receive and verify your return.

• If refund is delayed beyond 5 days, contact us at Harisavani999@gmail.com

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Not Accepted

• Change of mind after purchase.

• Dissatisfaction with price.

• Wrong order placed by mistake.

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Cancellations

• Can only be done before shipping.

• Once shipped, orders cannot be cancelled.

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✅ Note: For any return, exchange, or refund, a clear unboxing video is compulsory.